This Privacy Policy was last updated on June 30, 2019.
Thank you for joining the world’s largest online learning marketplace. We at Online Tech Study,
Inc. (“Online Tech Study”, “we”, “us”)
respect your privacy and want you to understand how we collect, use, and share data about you.
This Privacy Policy covers our data collection practices and describes your rights to access,
correct, or restrict our use of your personal data.
Unless we link to a different policy or state otherwise, this Privacy Policy applies when you
visit or use the Online Tech Study website, mobile applications, APIs or related services (the
“Services”).
By using the Services, you agree to the terms of this Privacy Policy. You
shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement
that governs your use of the Services.
We may collect different data from or about you depending on how you use the Services. Below are
some examples to help you better understand the data we collect.
When you create an account and use the Services, including through a third-party platform, we
collect any data you provide directly, including:
Account Data | In order to use certain features (like enrolling in a course), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, gender, and date of birth, and assign you a unique identifying number (“Account Data”). |
Profile Data | You can also choose to provide profile information like a photo, headline, website link, social media profiles, or other data. Your Profile Data will be publicly viewable by others. |
Shared Content | Parts of the Services let you interact with other users or share content publicly, including by posting reviews on a course page, asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted. |
Course Data | When you enroll in and take courses, we collect certain data including which courses, assignments and quizzes you’ve started and completed; your exchanges with instructors, teaching assistants, and other students; and essays, answers to questions, and other items submitted to satisfy course requirements. |
Student Payment Data | If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, Online Tech Study does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data. |
Instructor Payment Data | If you are an instructor, you can link your PayPal, Payoneer, or other payment account to the Services to receive payments. When you link a payment account, we collect and use certain information, including your payment account email address, account ID, physical address, or other data necessary for us to send payments to your account. For security, Online Tech Study does not collect or store sensitive bank account information. The collection, use, and disclosure of your payment and billing data is subject to the privacy policy and other terms of your payment account provider. |
Data About Your Accounts on Other Services |
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Sweepstakes, Promotions, and Surveys | We may invite you to complete a survey or participate in a promotion (like a contest, sweepstakes, or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participating, such as your name, email address, date of birth, or phone number. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in another privacy policy. The data collected will be used to administer the promotion or survey, including for notifying winners and distributing rewards. To receive a reward, you may be required to allow us to post some of your information publicly (like on a winner’s page). Where we use a third-party platform to administer a survey or promotion, the third party’s privacy policy will apply. |
Communications and Support | If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy. |
The data listed above is stored by us and associated with your account.
When you access the Services (including browsing courses), we collect certain data by automated
means, including:
System Data | Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”). |
Usage Data | Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, and other data regarding your use of the Services (“Usage Data”). |
Approximate Geographic Data | An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address. |
The data listed above is collected through the use of server log files and tracking
technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored
by us and associated with your account.
As detailed in our Cookie Policy, Online Tech Study and service providers
acting on our behalf (like Google Analytics and third party advertisers) use server log files
and automated data collection tools like cookies, tags, scripts, customized links, device or
browser fingerprints, and web beacons (together, “Data Collection Tools”) when
you access and use the Services. These Data Collection Tools automatically track and collect
certain System Data and Usage Data (as detailed in Section 1) when you use the Services. In some
cases, we tie data gathered through those Data Collection Tools to other data that we collect as
described in this Privacy Policy.
We use cookies (small files that websites send to your device to uniquely identify your browser
or device or to store data in your browser) for things like analyzing your use of the Services,
personalizing your experience, making it easier to log into the Services, and recognizing you
when you return. We use web beacons (small objects that allow us to measure the actions of
visitors and users using the Services) for things like identifying whether a page was visited,
identifying whether an email was opened, and advertising more efficiently by excluding current
users from certain promotional messages or identifying the source of a new mobile app download.
Online Tech Study uses the following types of cookies:
You can set your web browser to alert you about attempts to place cookies on your computer,
limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be
able to use some or all features of the Services, and your experience may be different or less
functional.
Some of the third-party partners who provide certain features on our site may also use Local
Storage Objects (also known as flash cookies or LSOs) to collect and store data.
We use third-party browser and mobile analytics services like Google Analytics, Hotjar, and
Intercom on the Services. These services use Data Collection Tools to help us analyze your use
of the Services, including information like the third-party website you arrive from, how often
you visit, events within the Services, usage and performance data, and where the application was
downloaded from. We use this data to improve the Services, better understand how the Services
perform on different devices, and provide information that may be of interest to you.
We use third-party advertising services like Taboola, Facebook, Google’s ad services, and other
ad networks and ad servers to deliver advertising about our Services on other websites and
applications you use. The ads may be based on things we know about you, like your Usage Data and
System Data (as detailed in Section 1), and things that these ad service providers know about
you based on their tracking data. The ads can be based on your recent activity or activity over
time and across other sites and services, and may be tailored to your interests.
Depending on the types of advertising services we use, they may place cookies or other tracking
technologies on your computer, phone, or other device to collect data about your use of our
Services, and may access those tracking technologies in order to serve these tailored
advertisements to you. To help deliver tailored advertising, we may provide these service
providers with a hashed, anonymized version of your email address (in a non-human-readable form)
and content that you share publicly on the Services.
When using mobile applications you may also receive tailored in-app advertisements. Apple iOS,
Android OS, and Microsoft Windows each provide their own instructions on how to control in-app
tailored advertising. For other devices and operating systems, you should review your privacy
settings or contact your platform operator.
We use the data we collect through your use of the Services to:
We may share your data with third parties under the following circumstances or as otherwise
described in this Privacy Policy:
Online Tech Study takes appropriate security measures to protect against unauthorized access,
alteration, disclosure, or destruction of your personal data that we collect and store. These
measures vary based on the type and sensitivity of the data. Unfortunately, however, no system
can be 100% secured, so we cannot guarantee that communications between you and Online Tech
Study, the Services, or any information provided to us in connection with the data we collect
through the Services will be free from unauthorized access by third parties. Your password is an
important part of our security system, and it is your responsibility to protect it. You should
not share your password with any third party, and if you believe your password or account has
been compromised, you should change it immediately and contact support@onlinetechstudy.com
with any concerns.
You can choose not to provide certain data to us, but you may not be able to use certain
features of the Services.
If you have any questions about your data, our use of it, or your rights, contact us at privacy@onlinetechstudy.com.
You can access and update your personal data that Online Tech Study collects and maintains as
follows:
We recognize the privacy interests of children and encourage parents and guardians to take an
active role in their children’s online activities and interests. Children under 13 (or under 16
in the European Economic Area) should not use the Services. If we learn that we’ve collected
personal data from a child under those ages, we will take reasonable steps to delete it.
Parents who believe that Online Tech Study may have collected personal data from a child under
those ages can submit a request that it be removed to privacy@onlinetechstudy.com.
If you are a California resident, you have the right to request certain details about what
personal information we share with third parties for those third parties’ direct marketing
purposes. To submit your request, send an email to privacy@onlinetechstudy.com with the phrase “California Shine the Light”
and include your mailing address, state of residence, and email address.
Since the internet industry is still working on Do Not Track standards, solutions, and
implementations, we do not currently recognize or respond to browser-initiated Do Not Track
signals.
If you are an Australia resident and you have a complaint, you may refer it to the office of the
Australian Information Commissioner (“OAIC”). You can contact OAIC by visiting www.oaic.gov.au; forwarding an email to enquiries@oaic.gov.au; telephoning
1300 363 992; or writing to OAIC at GPO Box 5218, Sydney NSW 2001.
Online Tech Study, Inc. is headquartered in California, and in order to provide the Services to
you we must transfer your data to the United States and process it there. By visiting or using
our Services, you consent to storage of your data on servers located in the United States. If
you are using the Services from outside the United States, you consent to the transfer, storage,
and processing of your data in and to the United States or other countries. Specifically,
personal data collected in Switzerland and the European Economic Area (“EEA”) is transferred and
stored outside those areas. That data is also processed outside of Switzerland and the EEA by
our Online Tech Study group companies, or our service providers, including to process
transactions, facilitate payments, and provide support services as described in Section 4. We
have entered into data processing agreements with our service providers that restrict and
regulate their processing of your data on our behalf. By submitting your data or using our
Services, you consent to this transfer, storage, and processing by Online Tech Study and its
processors.
That data is also processed outside of Switzerland and the EEA by our Online Tech Study group
companies, or our service providers, including to process transactions, facilitate payments, and
provide support services as described in Section 4. We have entered into data processing
agreements with our service providers that restrict and regulate their processing of your data
on our behalf. By submitting your data or using our Services, you consent to this transfer,
storage, and processing by Online Tech Study and its processors.
From time to time, we may update this Privacy Policy. If we make any material change to it, we
will notify you via email, through a notification posted on the Services, or as required by
applicable law. We will also include a summary of the key changes. Unless stated otherwise,
modifications will become effective on the day they are posted.
As permitted by applicable law, if you continue to use the Services after the effective date of
any change, then your access and/or use will be deemed an acceptance of (and agreement to follow
and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous
Privacy Policies.
Any capitalized terms not defined in this policy are defined as specified in Online Tech Study's
Terms of Use. Any version of this Privacy Policy in a language other than
English is provided for convenience. If there is any conflict with a non-English version, you
agree that the English language version will control.
If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free
to contact our privacy team (including our designated personal information protection manager)
at privacy@onlinetechstudy.com.
You can also send postal mail to us at Online Tech Study Inc., Attn: Legal, 600 Harrison Street,
3rd Floor, San Francisco, CA 94107.
This Cookie Policy was last updated on March 20, 2019
Cookies are small text files stored by your browser as you browse the internet. They can be used
to collect, store, and share data about your activities across websites, including on Online
Tech Study. Cookies also allow us to remember things about your visits to Online Tech Study,
like your preferred language, and to make the site easier to use.
We use both session cookies, which expire after a short time or when you close your browser, and
persistent cookies, which remain stored in your browser for a set period of time. We use session
cookies to identify you during a single browsing session, like when you log into Online Tech
Study. We use persistent cookies where we need to identify you over a longer period, like when
you request that we keep you signed in.
We use cookies and similar technologies like web beacons, pixel tags, or local shared objects
(“flash cookies”), to deliver, measure, and improve our services in various ways. We use these
cookies both when you visit our site and services through a browser and through our mobile app.
As we adopt additional technologies, we may also gather additional data through other methods.
We use cookies for the following purposes:
Authentication and security |
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For example, cookies help authenticate your access to Online Tech Study and prevent unauthorized
parties from accessing your accounts.
Preferences |
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For example, cookies help us remember your preferred language or the country you’re in, so we
can provide content in your preferred language without asking each time you visit.
Analytics and research |
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For example, cookies help us test different versions of Online Tech Study to see which features
or content users prefer, web beacons help us determine which email messages are opened, and
cookies help us see how you interact with Online Tech Study, like the links you click on.
We also work with a number of analytics partners, including Google Analytics and Mixpanel, who
use cookies and similar technologies to help us analyze how users use the Services, including by
noting the sites from which you arrive. Those service providers may either collect that data
themselves or we may disclose it to them.
You can opt out of some of these services through tools like the Google Analytics Opt-out Browser Add-on
and Hotjar Opt-Out Cookie.
Personalized content |
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For example, cookies help us show a personalized list of recommended courses on the homepage.
Advertising |
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To learn more about targeting and advertising cookies and how you can opt out, visit
www.allaboutcookies.org/manage-cookies/index, or if you’re located in the European
Union, visit the Your Online Choices site.
Please note that where advertising technology is integrated into the Services, you may still
receive advertising on other websites and applications, but it will not be tailored to your
interests.
When using mobile applications you may also receive tailored in-app advertisements. Apple iOS,
Android OS, and Microsoft Windows each provide its own instructions on how to control in-app
tailored advertising. For other devices and operating systems, you should review your privacy
settings or contact your platform operator.
You have a number of options to control or limit how we and our partners use cookies:
From time to time, we may update this Cookie Policy. If we do, we’ll notify you by posting the
policy on our site with a new effective date. If we make any material changes, we’ll take
reasonable steps to notify you in advance of the planned change.
If you have any questions about our use of cookies, please email us at privacy@onlinetechstudy.com.